Shipping Policy

Do you ship internationally?

Yes, we ship worldwide.

How do I track my package?

You can check the status of your order at any time by going to the following link: Order Status. You can also reach out to our customer support desk at support@alpha-strong.com to ask questions anytime.

How long does it take for an order to arrive?

Once shipped, your order will arrive within 4 to 7 days for United States, within 10 to 16 days for Canada, Australia and United Kingdom, other countries can take 15 to 25 days. You’ll receive an email confirmation once your order has been shipped. Feel free to email us to check your order status. We're happy to help. Please note that delays may occurred depending on the holiday season

ALERT:  WE HAVE LIMITED EMPLOYEE AVAILABILITY DUE TO COVID-19 RESTRICTIONS AND A UNPRECEDENTED ORDER VOLUME INCREASES, WE ARE EXPERIENCING  A DELAY OF 5-8 BUSINESS DAYS. WE APPRECIATE YOUR PATIENCE AND REMAIN COMMITTED TO DELIVERING THE HOLIDAYS TO YOU.

Can I change the destination country on my order?

After placing your order, you may not change your shipping from domestic to international and vice versa. If there are any issues with delivery to your country, our Customer Service Team will contact you immediately. NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.

IMPORTANT MESSAGE:
Due to the current situation that has affected all operations globally, carriers and post offices are experience an overflow packaging, delivery time may be affected considerably. You will receive a tracking number to keep up to date with your package, however, we cannot estimate how much additional time than what is stipulated in our shipping policy can take. If you have any doubts, please contact us at support@alpha-strong.com or take a moment to read our updated shipping policy. Thank you and we appreciated your business.