FREQUENTLY ASKED QUESTIO

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-2 days production time for your order to ship out, average shipping times are 3-7 days.

can it be returned? What if there is an issue?

We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own return shipping expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.

I have entered an incorrect address what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at support@alpha-strong.com
If the given address is wrong we can change the address to the correct one within 24 hours.

How long does it take for an order to arrive?
We offer only one type of shipping: Free Shipping, 3-7 business days.

HOW DO I KNOW MY PACKAGE HAS SHIPPED AND IS ON ITS WAY?

Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is leaving the warehouse, you will receive another automatic email with shipping information.

How can I track my package?

Get all the information of your package by using your tracking number on our

section "TRACK YOUR PACKAGE"

 

CONTACT INFO

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